We collaborate with multiple suppliers to offer you a curated range of products. Shipping times may vary based on the supplier and your location. On average, products are usually shipped within 7 business days after placing an order. Shipping times typically range from 7 to 14 business days. Please note that these timeframes are estimates, and actual delivery may vary. Preordered items are subjected to different shipping timelines.
Once your order is shipped, we will provide you with email updates regarding tracking information. You can use this tracking number to monitor your shipment's progress.
Our goal is your satisfaction. If you're not entirely pleased with your order, you can initiate a return within 30 days of receiving the product. To be eligible for a return, the item must be unused, in the same condition you received it, and in its original packaging.
To start a return, please follow these steps:
Upon receiving the returned item and confirming its condition, we will process your refund. Refunds will be issued to the original payment method. Please allow 5-7 business days for the refund to appear in your account.
At this time, direct product exchanges are unavailable. Should you wish to exchange an item, please follow the return process and then place a new order for the desired item.
If you have any questions or concerns regarding our shipping and return policy, don't hesitate to contact our customer support team at hello@cultbodi.com. We're here to assist you!
Please note that this policy is subject to change without prior notice. For the latest information, kindly refer to our website or get in touch with our customer support team.
